Before You Contact Us
For a missing message, first confirm the spelling of the address, check that the inbox is still active, and refresh the message list. Some senders delay or block temporary addresses. Tempburn cannot see whether a third-party site attempted to send a message unless it reached our inbound service.
What to Include
For a technical issue, include the page URL, approximate time and visible request ID. Describe what you expected and what happened. A screenshot should not contain an address or private message.
What Not to Send
Do not send passwords, verification codes, reset links, browser cookies, or message contents. We do not need those to investigate most product issues.
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For suspected misuse of the service, use the Report Abuse page.
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